Frequently Asked Questions
Everything you need to know about Matericashop products and services.
What materials are used in your home decor products?
At Matericashop, we prioritize high-quality, sustainable materials including solid wood, recycled ceramics, and organic textiles to ensure durability and aesthetic appeal.
How long does shipping take for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How can I track my order?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
Matericashop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.